Privacy Policy
Last updated: August 25, 2026
1. What we collect
- Account data — your email address, display name, and avatar (when provided by Google or Apple sign-in), plus language and appearance preferences.
- Content — the questions you ask, files you upload, and the results generated for you.
- Usage data — task and billing activity, approximate location derived from IP for security, and device information used for fraud prevention.
2. How we use it
We use your data to operate the Service: running your research tasks, storing your task history, managing credits and subscriptions, preventing abuse, and improving reliability. We do not sell your personal data.
3. Sign-in providers
Sign-in with Google or Apple shares only your verified identity (subject identifier, email, name, avatar) with us. We never receive your passwords. Email sign-in uses one-time codes; we store only a hashed form of the code.
4. Payments
Payments are processed by Stripe. Your card details go directly to Stripe and never touch our servers. We store only subscription status and invoice references.
5. Your uploads
Uploaded files are stored privately, accessed through short-lived signed URLs, and used only to fulfil the task you attached them to. You can delete attachments at any time.
6. Retention & deletion
Task history is retained while your account is active. You can delete tasks from the product; deleted tasks are removed from your account view. To delete your account and associated data, contact us.
7. Security
All transfers are encrypted in transit (TLS). Sessions are short-lived tokens with rotating refresh credentials. Access to production data is restricted and audited.
8. Cookies & analytics
The web app uses local storage for your session and preferences. We do not send your prompts, uploads, or research results to third-party analytics services.
9. Contact
Privacy questions or requests: support@bittool.com